Overview of what's really happening when using the web
-
Your computer connected (usually via phone line to) 'e-mail post-office'as
analogy for mail server; need an e-mail program when doing e-mail; name of
program and where they find it.
-
Open e-mail program.
-
Go over anatomy of program: (if real beginners, start with anatomy of entire
screen from upper left 'title bar' through to the clock at the lower right of
screen and explain right, left, and double-clicking)
-
Title bar, menu bar, navigation bar, etc.
-
Explain the concept of folders and files (filing cabinet analogy), and go over
anatomy of new windows as you go there, ie. when showing them how to send a
message, point out the similarities of that window to previous windows.
Getting new mail-password if necessary, depends on how it's been set up, etc.
-
Reading e-mail, header, body of message.
-
Replying, forwarding.
-
Composing and sending a new message.
-
Address book, including 'save to' - use right-click and explain the various
commands;
-
Adding to address book manually./
-
Lists.
Explain and show how to work offline, so they don't use up their time quota.
Show them how to use the Help, contents and index.
