The Vancouver Community Network owns and operates a free, publicly accessible, non-commercial computer utility in the Lower Mainland of B.C. which provides a public space on the internet.
VOLUNTEER JOB DESCRIPTION
Membership Support
Objective: � To assist walk-in users and members of the Vancouver Community Network in registering for accounts and to carry out administrative duties associated with all aspects of the organization.� This position is the entry to most other volunteer positions at VCN.�
Training/Support to be provided by:� Co-ordinator of Volunteer Services, Office Co-ordinator
Duties:
- Help people register for VCN accounts on-line and on paper
- Provide information and referral to sources of help for users who visit the office
- Process Mail and membership payments
- Filing
- Maintaining current reading materials and displays
- Assisting with special tasks as assigned
- Basic Internet experience, including ability to use e-mail
- Knowledge of the content on VCN, particularly HelpPages and FAQ's
- Exceptional interpersonal skills
- Willingness to learn and ability to follow instructions
- Appreciation for the goals of VCN
- Ability to work independently
- Ability to communicate effectively in written and spoken English; additional languages an asset
Time Commitment Required:
- four hours per week for at least 3 months
- additional time to attend orientation, training and meetings and read online information
Location: VCN office, 411 Dunsmuir Street and online following period of orientation
Benefits:
- a great chance to meet people, help people access the Internet, and work with other volunteers and develop skills in a non-profit setting;
- free VCN account -- unlimited access following one month completion;
- letters of reference following 3 months of 4-hour weekly shifts
Want more information?
(Note that the Volunteer Information Sessions previously offered to all prospective volunteers are no longer being held, so the more detailed your application information, the better we are able to select you for an interview.)