Public Office Hours: 9:00am to 4:15pm, Monday to Friday
Volunteer Shifts: 8:30am to 12:30pm and 12:30pm to 4:30pm
(Everyone must leave the 411 Seniors building by 4:30pm)

If You Are First In

1. Turn on public access terminals (outside office) and open office door.
2. Turn on monitors in Volunteer Office.
3. Double click the "Money" shortcut icon on desktop of the Membership HelpDesk computer to have the membership database ready for entries.
4. Check the $40 cash float in the bottom drawer of the Membership Help Desk has sufficient small bills to make change.
5. Ensure Documents for Public Distribution on the tall shelving unit are stocked up

If You Are Last Out

Note: Shut down office at 4:15 PM (ask Users to finish up on the Public Access Terminals and be sure you leave the building by 4:30pm).

1. Ensure the voicemail's telephone icon in the bottom left of the screen on the Help Desk computer is blue (automatically receiving incoming calls)
2. Turn off monitors at the User Help Desk computers and the Membership Help Desk (do not turn off computers).
3. Close all windows in Volunteer Office, Public Access area and Lab (if it is open).
4. Close office and lab door and turn off public access terminal monitors

Volunteer Manual Table of Contents