1. Have you have been placed with a voluntary sector group, i.e. have you assisted a group through work on a web-based project, on site technical support, or training for their their staff, users or volunteers?
Yes No
If so, how satisfied are you with the placement?
Additional comments
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2. Have you completed one volunteer term at VCN?
Yes No
If you have, how satisfied were you with the term?
Additional comments
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3. Is there a web-based forum for discussion of Technical Volunteer Web (TVW) resources, technical problems & solutions for non-profit technical volunteers?
Yes No
If so is it successful?
Yes No
What makes is successful or not successful?
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4. Is there comprehensive documentation of the process, how it works and what is available?
Yes No
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5. What is the usual time between when a non-profit makes an inquiry and the response by the technical volunteers?
Is this time increasing, decreasing or staying the same?
Increasing Decreasing Staying the same
|
6. What is the time between receiving a call regarding a more difficult inquiry and doing the follow-up?
Is this time increasing, decreasing or staying the same?
Increasing Decreasing Staying the same
|
7. Have you received any feedback regarding the continuity and help provided by you, the technical volunteers, from the users?
Yes No
If so, what is the most common type of feedback?
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8. What is your comfort level in dealing with diverse users and issues?
Is this comfort level increasing or decreasing or staying the same?
Increasing Decreasing Staying the same
|
9. Have you created any web pages for the non-profits?
Yes No
If so, how easy would you say they are to maintain?
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10. Have you had any feedback from the users or you yourself observed, any reports of inappropriate applications of technology?
Yes No
If so, are these reports increasing, decreasing or staying the same in frequency?
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11. Do you, as a technical volunteer, view volunteering to debug technology for non-profits as a valuable step in the development of your skills and expertise?
Yes No
If so, how?
If not, why?
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12. Do you feel you, as a technical volunteer, are participating and collaborating in non-profit organizations?
Yes No
Why or why not?
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13. Do you communicate with other technical volunteers at VCN?
Yes No
If so, is your communication with them increasing, decreasing, or staying the same?
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14. Do you collaborate with other technical volunteers?
Yes No
If so, how?
If not, why?
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15. How often, when looking for a technological solution, do you require staff assistance?
Is this rate of asking for assistance increasing, decreasing or staying the same?
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16. Have you attended a VCN volunteer orientation session?
Yes No
If you have, how satisfied were you with the session?
Additional comments
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17. Have you attended a VCN technical workshop?
Yes No
If you have, how satisfied were you with the workshop?
Additional comments
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18. How does this overall initiative fit in the not-for-profit sector?
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19. Do you know of anything relevant that is happening in other communities that we can connect with?
Yes No
If so, what?
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20. Who are our competitors in this field?
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21. Is/was the amount of time spent on the TVW reasonable?
Yes No
Additional comments
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22. Is/was your time well spent?
Yes No
Additional comments
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23. Do you receive recognition as technical volunteers?
Yes No
If so how?
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24. What did you or are you, the technical volunteers, gaining from your experience?
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25. Does this project contribute to realizing your goals?
Yes No
If so, how?
If not, why?
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