VCN Technical Volunteer Web

Resources for Non-Profit Technical Volunteer Programs

Note that this Resources page relates to the Technical Volunteer Web project, which is now completed. The project took place from early 2001 to 2002.

There are a huge number of websites offering comprehensive information on technology, non-profit management, and volunteerism. The intention of this page is to bring together links to resources that combine to offer information, resources, planning and management tips for non-profits working with technical volunteers to achieve their goals.

General Resources for Non-Profits Online

Finding and Working with Technical Volunteers

Developing Your Organizational Use of the Internet

What is the Internet?

The Internet is a global network of computers and their interconnections; the world's biggest computer network. It's also the millions of people who use these networks and share information around the world. The common factor uniting the Internet is a set of protocols (methods for organizing and transferring blocks of information) that allow data to be shared, in understandable form, by different kinds of computer systems.

The Vancouver Community Network system is connected to the Internet, so users can exchange mail with people worldwide and access global Internet services. The CommunityNet works with non-profits to provide public access to the Internet and to develop openly accessible community content on the World Wide Web.

About the World Wide Web and Accessibility

Before diving in or handing the development of your Internet strategy over to a volunteer, your group may want to take advantage of VCN's Community Groups and the Internet session and other basic training, held every Monday at VCN.
W3C World Wide Web Consortium
Helps develop and maintain protocols so that the Web works seamlessly. Check your web page with their validator to ensure that your page is accessible across browsers and to people with differing abilities.
A free service provided by CAST to help Web page authors identify and repair significant barriers to access by individuals with disabilities. For directions on getting Bobby Approval see our Approval page.
Best Viewed With Any Browser
Some useful tips and links that can help to make your site accessible by all browsers, and better in general. This is not meant to be a complete guide to HTML, just a look at web design from an accessibility point of view.
The Web Standards Project
A coalition of web developers and users. Our mission is to stop the fragmentation of the web, by persuading browser makers that standards are in everyone's best interest. Together we can make the web accessible to all.
An Introduction to HTML
One of many resources to be found on VCN's site. Explore more group resources

Troubleshooting Your Internet Software

Technical Volunteers staffing the VCN's help desk will do their best to help with your VCN Internet connection problems by phone (604.257.3811), online, or in-person.

VCN provides your Internet service through a telephone connection to our server. Once you're connected, you're using software of your choice in order to browse the web and use email. If your group is having problems with your Internet browser or email program, our volunteers or online Help Pages may help, but if not, contact the source:

Netscape Support page
Includes installation instructions, technical questions and common problems

Opera Support
Find technical help and search the Opera Knowledge Base

Eudora Support
Eudora online technical support and step-by-step tutorial

Microsoft's Internet Explorer Support Page
View the FAQ's, search the KnowledgeBase, Contact Support or read the IE Newsgroups

Get help for Outlook 97/98/00/02


Learning to Use Computers and the Internet

This list could be endless, so start with a few tutorials and VCN resources, and take advantage of hands-on training sessions and community collaboration opportunities we're offering you and your volunteers through our many communtiy initiatives

Do you know of a site that should be listed here to help non-profits and their technical volunteers? Email: User Support Coordinator

Last modified September 3, 2002

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